Registered NDIS Provider
Disability support for you and your family in Parramatta.
Care that gets better with you. Daily support, a place to live, time in the community and therapy. Your family stays close the whole way.
Enquire nowOur office is in Parramatta. We support people in these six areas.
- Parramatta
- Westmead
- Northmead
- Rouse Hill
- Riverstone
- Castle Hill
Altura Care is a registered NDIS provider in Parramatta. We help you do more for yourself, step by step. The people who love you stay part of it.
Get in touch
You decide what you want to work on
What we do Help at home, a place to live, time out in the community and therapy. All of it works toward the life you want.
Our NDIS services
View all-
A place to live Supported Independent Living (SIL)
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Daily support Personal Care & Daily Support
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Getting out Community Participation
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Your plan Support Coordination
Not sure where to start? Call us. We can sit down and talk through your plan. You choose every provider.
Allied health from Altura Therapy.
Altura Therapy is part of Altura Care. It offers occupational therapy, speech therapy, counselling and physiotherapy. You can use it on its own or alongside your other supports with us.
Ask about therapy
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Occupational Therapy
Help with the everyday tasks you want to do, from the kitchen bench to the front door.
- Daily living skills
- Home assessments
- Assistive technology
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Speech Therapy
Help to understand and be understood, through speech, signing or a communication device.
- Communication
- Swallowing support
- Communication devices
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Counselling
A private space to talk things through, at a pace that feels right for you.
- One on one
- Feelings and relationships
- Life changes
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Physiotherapy
Work on movement, strength and balance, with exercises you can keep up at home.
- Mobility
- Strength and balance
- Pain management
Support that works toward your goals.
It starts with what you want to do. Maybe that is cooking your own dinner, catching the bus on your own or joining a local club. We plan your support around those goals. We check them with you as you grow. If you want your family involved, tell us how to keep them in the loop. They can also call us.
How to get started
It starts with a chat about what you need.
- 01
Get in touch
Call us, email us or send the enquiry form. Support coordinators can send a referral.
- 02
We listen
We sit down with you and the people who matter to you. We ask what you want to work on.
- 03
We plan your support
Together we plan supports around your goals, your routine and the way you like things done.
- 04
Support starts
We agree on a start date and introduce you to the people who will support you.
- 05
We keep in touch
We check in on your goals along the way. If you want your family involved, tell us how you would like them kept in the loop.
Shared homes with support from our team.
Family welcome
You choose who visits
Our Supported Independent Living homes
Tell us what you need. We will talk you through our homes, the shared spaces and which rooms are open.
What support with Altura looks like
Pick up the phone and talk to us about your support, or tell us what is not working.
Your support is planned around goals you choose. We check those goals with you along the way, so your support keeps up with you.
In our Supported Independent Living homes, family are welcome. As an adult, you choose who visits and when.
Latest from the journal
Choosing a provider How to choose an NDIS provider in Parramatta
NDIS provider in Parramatta? Learn how to check registration, compare providers and read a service agreement. Take these 8 questions to any provider you call.
Support Coordination What does an NDIS support coordinator do?
What does a support coordinator do? Learn how NDIS support coordination works, how it is funded, what changes in July 2028 and what to ask before you choose.
Supported Independent Living What is Supported Independent Living (SIL)?
What is Supported Independent Living? Learn what SIL funds, who it suits, how to add it to a plan and what to ask a provider. For Parramatta families.
Questions families ask
Moving to a new provider brings up a lot of questions. Here are answers to the common ones. If yours is not here, call us.
Prefer to talk it through?
1300 192 611
Do I need an NDIS plan before I talk to you?
No. You can talk to us before your plan is approved, or while you work out what you need. We will explain the next steps either way.
Which areas do you support?
Our office is in Parramatta. We support people in Parramatta, Westmead, Northmead, Rouse Hill, Riverstone and Castle Hill. If you live close by, ask us.
Can my family stay involved in my support?
Yes, if you want them to be. With your permission, we keep your family updated. In our homes, you choose who visits and when.
What if a support worker is not the right fit?
Tell us. We will talk it through with you and look at a change of worker. You have a say in who supports you.
How soon can support start?
It depends on what you need and what is available. After our first chat, we will give you a clear timeframe.
Do I have to live in one of your homes?
No. We also support people in their own homes and out in the community. Our Supported Independent Living homes are one option.
How does NDIS funding work with Altura?
Your NDIS plan sets a budget for different types of support. We help you see which of our supports your plan can fund. If something is not covered, we tell you before it starts.
Talk to us about support
Tell us how you would like your support to look. We will get back to you and talk it through. Support coordinators are welcome to send a referral.